Folklorama Tour Guides
| Organization Details | |
|---|---|
| Organization Name: | Folklorama |
| Address: | 2nd floor - 183 Kennedy Street Winnipeg MB R3C 1S6 |
| Website: | http://www.folklorama.ca |
| Organizational Description: | A non-profit organization that organizes entertaining and educational events, workshops, and programming 365 days a year, Folklorama's mission is bringing people together by sharing ethno-cultural experiences and education. Travel the world without a passport! Experience world-class entertainment, enjoy delicious authentic cuisine, warm hospitality, and view beautiful cultural displays during Folklorama, the largest and longest-running multicultural festival of its kind in the world*. Adventure to Pavilions that will transport you around the world without leaving Winnipeg. *(as determined in 2010 by CIOFF, the International Council of Organizations of Folklore Festivals and Folk Arts). |
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| Volunteer Opportunity Details | |
| Volunteer Opportunity ID: | 5728 |
| Description of Duties: | The success of Folklorama is due to the commitment and hard work of our vast network of volunteers. Amongst these volunteers, Tour Guides play a valuable and essential role. As a Folklorama Volunteer Tour Guide, you will host bus tours from around Winnipeg, rural Manitoba, and across North America as they travel to their evening Pavilions. Showcase your province to out-of-town visitors and enjoy the Festival experience VIP style! If you're an outgoing person who enjoys interacting with groups, and have some experience with Folklorama - whether you love attending the Festival or already have experience as a Pavilion volunteer - consider joining our team of Tour Guides! Duties and Responsibilities A few key Tour Guide responsibilities include, but are not limited to: - Deliver outstanding customer service and ensure the group has a memorable time on their tour through your leadership. - Ensure the group receives the correct meal and beverage service at each Pavilion. - Provide fun and educational commentary about Folklorama and the city of Winnipeg. - Ensure any problems that may arise are dealt with promptly and communicated to the Manager, Group Tour Programs. - Clock-in at beginning of each shift and clock-out at end of shift using the Better Impact app. - Contribute to Folklorama's mission of bringing people together through sharing ethno-cultural experiences and education. Orientation and Training The training sessions will give you the opportunity to meet other Tour Guides, learn how to host groups, and understand Folklorama's policies and procedures. Training sessions will be held in the month of June. As a new Tour Guide, your attendance at all sessions will be mandatory. Supervision Tour Guides will report to the Manager, Group Tour Programs, and the Assistant, Group Tour Programs. |
| Skills Required: | - Comfortable speaking in front of groups. - Excellent communication skills. - Work as a team with bus drivers and Pavilions. - Participate in collaborative problem solving. - Experience using Better Impact and Dropbox is an asset. - Access to a mobile phone and data plan is preferred. - Be punctual, enthusiastic, attentive, patient, and helpful. |
| Skills Gained/Related Careers: | - Communication, Public Speaking, and Presentation Skills - Problem-solving Skills - Confidence - Customer Service - Teamwork Skills - Time Management Skills - Leadership Skills |
| Age: | 18-30, 31-54, 55+ |
| Time Commitment: | Evening , Weekend , Flexible Hours To qualify as a Tour Guide, you must be able to devote a minimum of three (3) nights during the Festival (August 3rd to 16th, 2025) and attend 2-3 training sessions leading up to the Festival. Shift times vary from 4-6 hours on average. |
| Location of volunteer opportunity: | Winnipeg - Assiniboine South - Downtown - Elmwood - Fort Garry - Inkster - Point Douglas - River East - River Heights - Seven Oaks - St. Boniface - St. James-Assiniboia - St. Vital - Transcona |
| Does opportunity require a criminal record check? | No |
| Does opportunity require a child abuse registry check? | No |
| Opportunity is available to candidates that: | French speaking / Bilingual (French and English) Speaks another language (other than French or English): We welcome speakers of all languages! |
| Organization will provide: | Supervision Training/Orientation |
| How to Apply: |
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| Closing Date: | Jun 1, 2025 |
